Locations
Shipping OptionsCoolStuffInc. offers flat rate shipping, in-store pickup, and free shipping on qualified orders for all addresses in the contiguous United States. International shipping to select countries is available¹ but customs charges may apply. ²
Shipping Partners
Standard OrdersStandard orders consist of sealed products, accessories, and any other products that are not single, unsealed cards. Gift certificates are considered digital products and do not count towards calculated free shipping totals.
$6.99 Flat Rate ShippingIf you place a standard order (any order that has more than just singles) for less than $150, you will only pay $6.99 for shipping.
Free Shipping on $150 or MoreStandard orders over $150 are shipped completely free.
Valid only inside the contiguous United States.
Singles-Only OrdersJust picking up a few cards? If your order consists of only singles, from any card game (CCG), you are eligible for our singles shipping options.
$2.99 Flat-Rate ShippingOrders consisting entirely of singles, from any card game, that are less than $30 qualify for a flat rate of $2.99 to have their cards delivered.
Free Shipping on $30 or MoreYou qualify for free shipping for your entire purchase providing your cart contains only single cards and has a value of at least $30.
Valid only inside the contiguous United States.
In-Store PickupCustomers that are close to one of our retail locations have the option to pick up their orders in person. In-store pickup takes about 2 days to process, and we will email you when your order is ready at your selected location.
We can offer in-store pickup at any of our stores.
International OrdersWe’re always working to expand our shipping capabilities for our customers all over the world.
¹As of now, we can ship to the following countries:
North America
Caribbean & Islands
Europe
Asia Pacific
Middle East & Africa
Central America
South America
Customs Declarations
²Due to the differences by country and order we handle this on a case-by-case basis. Please email info@coolstuffinc.com to get the best answer for where you live.
Tracking Your OrderTo check your order status on CoolStuffInc.com, log in to your account and click the “View My Account” link in the top right corner of the website. Under “Recent Orders,” you can view your five most recent purchases, or select “View Full Order History” to see all past orders.
If your order ships via FedEx or USPS, a tracking number will be emailed to you automatically once it ships. If your order is marked as shipped but you haven’t received tracking information within 24 hours, please contact us.
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