This Privacy Policy outlines how CoolStuffInc.com (“CoolStuffInc,” “we,” “us,” or “CSI”) collects, uses, and discloses information from you as the user. This policy applies to any and all users of any of our websites (collectively, our “Site” or “Website”), as well as customers who browse or purchase any of our physical products or other services. This policy also applies when you contact customer service, interact with our brand physically at a convention, or visit one of our retail locations.

We reserve the right to change our Privacy Policy at any time. If changes are made, we will notify you by updating the date we display below.

This Privacy Policy was last updated on: June 18th, 2026.

In some cases, significant changes to our Privacy Policy could prompt additional customer notification. These communications can be in the form of banner notifications on our Site, or through contact via email.

As a customer, it is vital for you to remain aware of this policy and how it impacts you when interacting with us.

At CoolStuffInc, we are committed to protecting your personal information to the fullest extent at all times. Below, we outline how we do so.

We primarily collect information directly from you as the user.

The types of personal information we may collect include your name, age, gender, email address, postal address, phone number, social media usernames, account password, credit card and other payment information including billing address, and any other information you choose to provide.

You share this information with us when you create an account, make a purchase, visit a retail location, fill out a form or survey, sell us cards, participate in a contest or promotion, sign up for the newsletter, reach out to customer support, or when you interact with us on any third party website, such as “X” (formerly Twitter).

Along with the information you provide when you use the CoolStuffInc.com Website, we use technology to collect anonymous, non-personally identifiable information about your use of the site. This information can include your IP address, browser type, access and usage times, products viewed or added to your cart, and links clicked while navigating our Site.

In addition, when you visit a retail store belonging to CSI, we may collect real-time video and audio footage using our closed-circuit camera system.

Cookies are small data files stored on your devices that help websites function efficiently for you as the user. Cookies help us enable core functionality of our Site like adding items to your cart and coming back later.

Most web browsers automatically accept cookies, so by taking no action on this matter, you provide your consent for us to store these files and use them for these purposes. Your browser settings will allow you to disable cookies and revoke this consent at any time.

Please note that disabling cookies may impact certain functionality on our site.

Your information is only ever used by us to deliver the products and services that you initiate and request.

When making a purchase, we will use your information to process the transaction, provide you with receipts, and additional information related to your purchase.

When reaching out to us via customer service or a third-party platform, your details will be used to further facilitate that communication until such time as your problem is resolved, query answered, or we otherwise deem it necessary.

Other, non-identifiable data collected is used by us for the purpose of improving our Site, improving our products and services, and preventing security incidents.

We do not store credit card information on our servers, including card numbers, expiration dates, or security codes. Payment information is processed securely by our payment providers.

We do not use third-party advertisers or external marketing contact lists.

We do not sell or rent your personally identifiable information to any third parties outside of CoolStuffInc.com.

We maintain reasonable administrative, technical, and physical safeguards designed to protect your information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. Your information is stored on secure systems with appropriate protections in place.

We strive to keep personal data accurate, complete, and up to date. While we take commercially reasonable steps to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are entitled to opt out of certain data collection and communications at any time.

As a user, you can opt out of allowing cookies, typically through your browser settings.

You can opt out of any mailings and marketing communications by changing your Account Settings or using the “Unsubscribe” link provided in every email.

Individual personal information can typically be modified or deleted by navigating to your Account Settings. At any time, you may choose to alter your personal information or the choices you’ve made in regards to sharing it with us within your own account.

If you need assistance, or would like to update or correct your personal information another way, you can reach out to us at info@coolstuffinc.com

We may disclose your information when required to do so by law, regulation, legal process, or governmental request, including in response to subpoenas, court orders, or similar legal obligations.

We may also disclose information when we believe in good faith that such disclosure is reasonably necessary to: (a) enforce our terms and policies; (b) protect and defend our rights or property; (c) prevent fraud or other illegal activity; or (d) protect the personal safety of users of CoolStuffInc.com, our services, or the public.

Any such disclosures will be made in accordance with applicable laws and limited to the information reasonably necessary to fulfill the purpose of the request.

Our site may contain links to other sites on the Internet that are not under our control. We are not responsible for the privacy practices or the content of such Web sites.

CoolStuffInc.com employs the use of industry standard SSL-encryption technology to protect all payment information and processing data. All transactions are guaranteed to be completely confidential, accurate, and secure.

CoolStuffInc.com maintains that our Website is appropriate for audiences above the age of 13 years old. Any time you interact with us on our Site or via third party websites, you are representing to us that you are at least 13.

We will never knowingly or intentionally collect any information about minors or those under the age of 13 without explicit, express, written consent from that child’s parent or legal guardian.

Unfortunately, we can not ban children from visiting the Site or violating this policy. So, to parents and friends, please continue to do your due diligence to monitor your child and their use of the site, particularly for the purpose of purchasing.

If you have any questions about a privacy topic not addressed in this policy, or any other matter, you can reach us at info@coolstuffinc.com. You can also give us a call at (407) 695-6554 or (877) 274-6752

To contact us via mail, send your concerns to